I recently moved condos in Toronto. For the first time I was in a position to spend money on professional movers (rather than googling online for cheap movers) and it made a ton of difference.
Moving is stressful enough, and you don't want a hassle with unprofessional movers on moving day. Yes, I was lucky I never got scammed in Toronto, but there's a lot of dishonest people trying out their schemes in the moving businesses.
You find someone from craiglist or kijiji, and it is usually a desi uncle with a van who has hired three students on contract. They don't really care about customer service, they lack proper care with your valuables and there's always some broken stuff. Sometimes they don't even complete the job properly. Moreover, I didn't want movers who show up late. I have to book the service elevators in both condos (where I am moving out of and where I am moving into) so I needed movers to be on time.
So this time, I decided to not just go for a cheap quote, but shop around and hire a good, professional moving company. I hired Viktoria Professional Movers and had such a good experience that I had to post about it.
The first target for anyone looking for these kinds of services is http://homestars.com. They have categories for all types of work, and one of them is movers. Not only do they have a comprehensive listing of companies, but also ratings and reviews by ordinary customers. Based on those ratings, I contacted a few companies for a quote. In the end, I decided (based mostly on reviews but also pricing that I considered reasonable) on Viktoria Professional Movers. In addition, they also had an A+ from the Better Business Bureau.
When I booked with them, I had to give them a list of things I wanted moved, so they could give me a proper estimate of time required and the pricing. I also had to give them the timings of the elevator bookings.
The first sign that I was dealing with a proper moving company and not a cheap one was when they arrived right on time at 11.30 am. I had booked the first service elevator from 12-2 pm, so I wanted them to come half an hour before to get started and they were right on time. They had already talked with the concierge and had the service elevator in service even before they knocked on my door.
The next sign I saw is how they spread rollers over the hardwood floor of the condo so their dollies wouldn't leave any mark (and move more smoothly!).
It was just a two men crew, but they worked fast. They took an immediate survey of what needed to be moved, identified which were the more fragile items, and then got to work. Here is a picture of the dresser - they removed the mirror and wrapped it in blankets for safety, and then shrink wrapped the rest of the dresser so there would be no scratches.
The sofa was truly a work of art. My sofas aren't really condo sized, but really large (the comfy ones you can sink into). They took out the legs and then wrapped it in blankets, and then in shrink wrap.
They had a 26 foot truck, and we were able to fit everything in one trip.
Everything was done on time, and we reached the second condo at 2 pm, right when I had booked the elevator there. Once again, everything was done properly. Each piece of furniture was placed where I wanted it to be, and they were very professional about everything. The movers were also courteous and polite, and it was really a pleasure to do business with them. I would not hesitate to recommend Viktoria to anyone requiring a move here.
And I recommend everyone to spend a little bit more money for that peace of mind when you move.
Moving is stressful enough, and you don't want a hassle with unprofessional movers on moving day. Yes, I was lucky I never got scammed in Toronto, but there's a lot of dishonest people trying out their schemes in the moving businesses.
You find someone from craiglist or kijiji, and it is usually a desi uncle with a van who has hired three students on contract. They don't really care about customer service, they lack proper care with your valuables and there's always some broken stuff. Sometimes they don't even complete the job properly. Moreover, I didn't want movers who show up late. I have to book the service elevators in both condos (where I am moving out of and where I am moving into) so I needed movers to be on time.
So this time, I decided to not just go for a cheap quote, but shop around and hire a good, professional moving company. I hired Viktoria Professional Movers and had such a good experience that I had to post about it.
The first target for anyone looking for these kinds of services is http://homestars.com. They have categories for all types of work, and one of them is movers. Not only do they have a comprehensive listing of companies, but also ratings and reviews by ordinary customers. Based on those ratings, I contacted a few companies for a quote. In the end, I decided (based mostly on reviews but also pricing that I considered reasonable) on Viktoria Professional Movers. In addition, they also had an A+ from the Better Business Bureau.
When I booked with them, I had to give them a list of things I wanted moved, so they could give me a proper estimate of time required and the pricing. I also had to give them the timings of the elevator bookings.
The first sign that I was dealing with a proper moving company and not a cheap one was when they arrived right on time at 11.30 am. I had booked the first service elevator from 12-2 pm, so I wanted them to come half an hour before to get started and they were right on time. They had already talked with the concierge and had the service elevator in service even before they knocked on my door.
The next sign I saw is how they spread rollers over the hardwood floor of the condo so their dollies wouldn't leave any mark (and move more smoothly!).
It was just a two men crew, but they worked fast. They took an immediate survey of what needed to be moved, identified which were the more fragile items, and then got to work. Here is a picture of the dresser - they removed the mirror and wrapped it in blankets for safety, and then shrink wrapped the rest of the dresser so there would be no scratches.
The sofa was truly a work of art. My sofas aren't really condo sized, but really large (the comfy ones you can sink into). They took out the legs and then wrapped it in blankets, and then in shrink wrap.
They had a 26 foot truck, and we were able to fit everything in one trip.
Inside the truck, the wall of the truck had notches where you could attach belts with hooks. Thus all the furniture was securely tied up and held in place.
Everything was done on time, and we reached the second condo at 2 pm, right when I had booked the elevator there. Once again, everything was done properly. Each piece of furniture was placed where I wanted it to be, and they were very professional about everything. The movers were also courteous and polite, and it was really a pleasure to do business with them. I would not hesitate to recommend Viktoria to anyone requiring a move here.
And I recommend everyone to spend a little bit more money for that peace of mind when you move.
7 comments:
Moving is so much work, so I can imagine that it makes it so much easier and simpler to hire a good moving company. Glad you had a good experience!
Glad that your move went well! Moving can be so stressful, especially with the wrong movers. Looks like you chose wisely!
We've moved a few times and in the beginning we would just rent a truck and get friends to help. Once we moved with professional movers we never went back though. Good idea!
Makes SO much sense to pay the extra money and make sure everything gets there on time and in perfect condition!! Great post!
Congrats on the move! I'm now looking to move into a downtown condo myself ... might ask you for some advice there.
How very professional and impressive! We also hired a professional mover last year and it was definitely worth the money spent.
@Salma, every time I move I think of ways it could have been so much easier. This time I just wanted to make it really easy, and it wasn't that much more expensive either.
@Ritu, I got lucky, thanks.
@Pink Chai, absolutely. I am sold on this.
@Yawar, thanks. Let me know what you need.
@Nadia, absolutely. They make such a difference.
Post a Comment